Frequently Asked Questions

What if I am running late?

If you are running more than 15 minutes late, we reserve the option to reschedule your appointment out of respect for those clients who have times scheduled after yours. However, Therese will always try to accommodate you when the unexpected arises.

How may I pay for my services?

Plastic Surgical Associates requires full payment for services at the end of your appointment. We accept cash, checks, and all major credit cards except American Express. You must present your credit card at the time of payment. Pricing, policies, products, and services offered are subject to change without notice. We do not offer refunds for any services received.

What is your cancellation policy?

A twenty-four-hour cancellation notice is required. Less than 24 hours is subject to a $100 cancellation fee. No-shows for injection services are subject to a $250 penalty.

Do you have handicapped access to your fourth-floor location?

Yes, elevators are available to provide access to our office.

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